Workplace Bullying in Healthcare
The concept “bullying” has been expanded over the years and is now commonly seen in the healthcare setting.
Discuss the role bullying and incivility plays in the creation of conflict. What are some steps management can take to reduce and/or eliminate bullying and incivility within the workplace?
Define how the applicable DNP essentials were explored or associated with the weekly discussion topic.
Describe which of the Leadership role competencies were accomplished in this week’s discussion. How?
Your discussion needs:
1. A minimum of 400 words in your initial thread
2. Sources less than five years old.
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Workplace Bullying in Healthcare
Bullying and incivility in the healthcare setting are significant contributors to workplace conflict. Bullying may manifest as repeated verbal abuse, undermining of professional work, exclusion from team activities, or even passive-aggressive behaviors. Such actions create a hostile work environment, eroding trust among team members and impeding effective communication. Incivility, while sometimes subtle, can escalate tensions, reduce collaboration, and negatively affect patient care outcomes. When staff members experience bullying, they may become disengaged, anxious, or fearful, which can contribute to errors, absenteeism, and higher turnover rates. In turn, this affects the organization’s efficiency and reputation, creating a cycle of conflict and dissatisfaction.
Management plays a critical role in reducing and eliminating bullying and incivility. First, leadership must establish clear policies defining unacceptable behavior and the consequences for such actions. Regular staff education and training on professional communication, conflict resolution, and teamwork can also promote a respectful workplace culture. Encouraging open communication channels where employees can report bullying without fear of retaliation is essential. Additionally, managers should actively model respectful behavior, recognize positive collaboration, and intervene promptly when incidents occur. Conflict resolution strategies, such as mediation, team debriefings, and peer support programs, can further prevent minor issues from escalating into ongoing workplace disputes. Research suggests that organizations with strong leadership accountability and supportive structures experience lower rates of incivility and higher…